Privacy Policy

Last updated: 24 July 2026

Who We Are

IN777 Shop is an online fashion and clothing store created to provide apparel, accessories, and related products to customers in India.

Our website address is:

in777shop.com

For questions about this Privacy Policy or the way we handle personal information, you may contact us using the details provided at the end of this page.

Information We Collect

Depending on how you use our website, we may collect the following information:

Personal and Contact Information

When you create an account, place an order, contact us, or request customer support, we may collect:

  • Your name
  • Email address
  • Mobile phone number
  • Billing address
  • Shipping address
  • Account username and password
  • Information included in messages sent to our support team

Order Information

When you purchase a product, we may collect information relating to your order, including:

  • Products ordered
  • Selected sizes, colours, and quantities
  • Order value
  • Delivery details
  • Payment status
  • Order history
  • Return, refund, or exchange requests

Payment Information

Payments may be processed by third-party payment gateways.

Depending on the payment method selected, the payment provider may collect card, UPI, bank account, wallet, or other payment-related information. We generally receive only the payment status, transaction reference, and information required to process or verify your order.

We do not intentionally store complete card numbers or banking passwords on our website.

Technical Information

When you visit our website, certain information may be collected automatically, including:

  • Internet Protocol address
  • Browser type and version
  • Device type
  • Operating system
  • Referring website
  • Pages visited
  • Date and time of access
  • Session and activity information
  • Cookie identifiers

This information may be used for website operation, security, troubleshooting, fraud prevention, and performance analysis.

How We Collect Your Information

We may collect personal information when you:

  • Visit or browse our website
  • Create a customer account
  • Add products to your shopping cart
  • Place or cancel an order
  • Make a payment
  • Request a return, refund, or exchange
  • Subscribe to promotional communications
  • Submit a product review
  • Contact customer service
  • Participate in a survey, promotion, or special offer

Some information is collected directly from you, while other information may be collected automatically through cookies, website logs, payment providers, delivery partners, and other service providers.

How We Use Your Information

We may use personal information to:

  • Create and manage customer accounts
  • Process and confirm orders
  • Arrange shipping and delivery
  • Process payments, refunds, and exchanges
  • Send order and delivery updates
  • Respond to questions and support requests
  • Detect suspicious transactions or misuse
  • Prevent fraud and improve website security
  • Maintain business, tax, and transaction records
  • Improve our products, website, and customer experience
  • Send promotional messages where you have agreed to receive them
  • Comply with applicable legal and regulatory requirements

We will not use personal information for an unrelated purpose without an appropriate reason or consent where required.

Product Reviews and Comments

When visitors submit product reviews or comments, we may collect the information entered in the review form, together with the visitor’s IP address, browser information, and submission time.

This information may be used to:

  • Display verified customer reviews
  • Prevent spam and fraudulent reviews
  • Moderate inappropriate content
  • Respond to customer feedback

Your display name and review may be visible publicly after approval. Your email address will not normally be displayed publicly.

Do not include phone numbers, addresses, payment information, or other sensitive personal details in a public product review.

Images and Media

Where customers are permitted to upload product photographs or other images, uploaded files may contain embedded metadata, including location information.

Before uploading an image, you should remove any location data or other information you do not want to share.

Images submitted as part of a public review may be visible to other website visitors after moderation.

Cookies

We use cookies and similar technologies to operate and improve the website.

Cookies may be used to:

  • Keep products in your shopping cart
  • Remember account login sessions
  • Save language or display preferences
  • Support secure checkout
  • Measure website performance
  • Detect suspicious activity
  • Understand how visitors use the website
  • Show relevant offers where permitted

Some cookies are necessary for the website to function. Other cookies, such as analytics or advertising cookies, may be optional.

You may control or delete cookies through your browser settings. Disabling necessary cookies may prevent certain features, including account login, shopping cart, or checkout, from working correctly.

Marketing Communications

Where you have agreed to receive marketing communications, we may send information about:

  • New arrivals
  • Seasonal collections
  • Discounts
  • Promotional offers
  • Abandoned shopping carts
  • Product recommendations

You may unsubscribe by using the unsubscribe option included in the message or by contacting us.

Withdrawing consent from marketing messages will not stop essential communications relating to an existing order, payment, delivery, refund, or account security.

Embedded Content and External Websites

Pages on our website may contain embedded images, videos, maps, social media content, or links from external websites.

These external providers may collect information, use cookies, or monitor your interaction with their services. Their handling of personal information is governed by their own privacy policies.

IN777 Shop is not responsible for the privacy practices or content of external websites.

Who We Share Your Information With

We may share information only where reasonably required to operate the store, provide services, protect the website, or comply with legal obligations.

Recipients may include:

  • Website hosting and technical service providers
  • Payment gateways and financial service providers
  • Courier, shipping, and delivery companies
  • Order management and customer support providers
  • Email and communication services
  • Website analytics and security providers
  • Professional advisers, auditors, or insurers
  • Government, regulatory, law-enforcement, or judicial authorities where legally required

Service providers should receive only the information reasonably necessary to perform their services.

We do not sell or rent customer personal information to unrelated third parties.

International Data Processing

Some website, cloud, payment, communication, or analytics providers may process information outside India.

Where personal information is processed outside India, we will take reasonable steps to use reputable service providers and comply with applicable restrictions relating to international data processing.

How Long We Retain Your Information

We retain personal information only for as long as reasonably necessary for the purpose for which it was collected.

Retention periods may depend on:

  • Whether your customer account remains active
  • Whether an order is still being processed
  • Return, refund, warranty, or dispute periods
  • Fraud prevention and website security requirements
  • Tax, accounting, and legal recordkeeping obligations
  • The need to establish or defend legal claims

Account information may be retained until the account is closed, unless continued retention is required for legal, security, transaction, or dispute-resolution purposes.

When information is no longer required, it may be deleted, anonymised, or securely archived.

How We Protect Your Information

We use reasonable technical and organisational safeguards intended to protect personal information against:

  • Unauthorised access
  • Accidental loss
  • Misuse
  • Alteration
  • Disclosure
  • Destruction

However, no website, payment system, internet transmission, or electronic storage method can be guaranteed to be completely secure.

Customers are responsible for keeping their account passwords confidential and should contact us immediately if they believe their account has been accessed without permission.

Personal Data Breaches

If a personal data breach occurs, we may investigate the incident, take steps to reduce potential harm, and notify affected users or relevant authorities where required by applicable law.

Children’s Privacy

Our website is not specifically directed at children under 18 years of age.

We do not knowingly request personal information directly from children without appropriate authorisation. Purchases intended for children should be completed by a parent, guardian, or other responsible adult.

If you believe that a child has provided personal information without appropriate permission, contact us so that we can review and, where appropriate, delete the information.

Your Privacy Rights

Subject to applicable law and identity verification, you may request to:

  • Receive information about personal data being processed
  • Access a summary of the personal data associated with you
  • Correct inaccurate or misleading information
  • Complete incomplete information
  • Update outdated information
  • Request deletion of information that is no longer required
  • Withdraw consent where processing is based on consent
  • Raise a complaint about the handling of personal information
  • Nominate another person to exercise applicable rights on your behalf

Certain information may need to be retained to complete existing orders, process refunds, prevent fraud, comply with legal requirements, or resolve disputes.

To submit a privacy request, contact the privacy and grievance contact listed below. We may request reasonable information to confirm your identity before processing the request.

Account Information

Registered customers may view or update certain personal information through their account dashboard.

You may request account deletion by contacting us. Deleting an account may not immediately remove transaction records that must be retained for legal, tax, accounting, security, or dispute-resolution purposes.

Password Reset

When you request a password reset, we may use your email address, account information, IP address, and a temporary security token to verify and complete the request.

Password-reset links should not be shared with other people.

Changes to This Privacy Policy

We may update this Privacy Policy when our website practices, services, technologies, or legal requirements change.

The revised version will be published on this page with an updated revision date. Continued use of the website after an update means the revised policy will apply to subsequent use of the website.

Privacy and Grievance Contact

For questions, complaints, access requests, corrections, deletion requests, or withdrawal of consent, contact:

Privacy Contact:
IN777 Shop Privacy Team

Email:
[email protected]

Phone:
+91 00000 00000

Address:
Office No. 305, Fashion Trade Centre
Karol Bagh, New Delhi
Delhi 110005, India

Please include your name, registered email address or phone number, order number where relevant, and a clear description of your request.